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How Am I Doing? |
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And what about those comment cards you find in your favorite franchise restaurant? The ones that ask you to rate the performance your server. Someone who's no doubt underpaid, overworked, and at the mercy of some short-tempered, short-order cook. Every employer wants to inspire great job performance, better customer relations, and maybe even a creative suggestion now and then. But they're certainly not going to get any of those things by holding a hatchet over their workers' heads. Remember the 7th grade tattletale? You know, the nerd who used to volunteer to take names in the lavatory. Why would any employer want to be like him? What's the difference between relying on the word of the class nerd and taking phone calls or comment cards from the general public? Do employers honestly expect to raise morale with the likes of a lavatory monitor? Remember what happened to him, don't you? They made him eat the urinal wafer. Of course, I always fill out comment cards. They go something like this: Pay your people well. Give them room to grow. Listen to their ideas. Let them share in your accomplishments. And you won't have to print anymore of these nasty little cards. |
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Don't take my word for it. Dig deeper. |
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